Mrs. Ngoma is a human resources practitioner, consultant, mindset change agent and coach. She brings to the Board more than 25 years industry experience in administration, customer service and human resource management. She is also a Certified Mental Health First Aider. She holds a Master’s Degree in Business Administration from UNICAF (South Wales) and a Bachelor’s Degree in Human Resources from Rusangu University.
Mrs. Ngoma is the current President of the Zambia Federation of Employers. She is a lead human resources consultant at SBM Training & Consulting Institute. She also served as the Head of Human Resource and Administration Prudential Pensions Management (PPMZ) and previously at Professional Life Assurance as Human Resources Manager & Administration