When are contributions due for payment?
Members are required to make contributions on a monthly basis. These contributions can be made on a daily, weekly, monthly, quarterly or annual basis depending no the members ability.
How often can a member pay contributions to NAPSA?
Contributions payments can be done on daily, weekly, monthly and even yearly basis.
Are there penalties for non or late payment of contributions?
No. There a no penalties charged for non or late payments of contributions.
Do members have to continuously contribute for 12 months to qualify for a benefits?
No. The contributions do not have to be continuous. The scheme enables members to qualify for pension after making a minimum of 120 contributions or equivalent of ten years, However , one can qualify for other short-term benefits with less than 120 contributions. For example, a female contributing member is eligible for a maternity benefit once they make 12 contributions.
What happens when a member falls short of 120 contributions?
If a member has reached retirement age but has made less than 120 contributions, a lump sum is paid out. This is a once-off payment that is indexed to inflation.
Is there need to submit any records or documents when paying contributions?
No, all a member needs when making contributions is their social security number and the amount they are contributing.
How and where can one pay NAPSA contributions?
For members who are self-employed, contribution payments can be made using mobile money and the payment process can be initiated using NAPSA USSD function or the NAPSA Agent module on eNAPSA.
USSD – this is a self-service function on the NAPSA USSD code *677# that is linked to the mobile money platform and enables self-employed members to make contributions
Agent Module – this is a function on eNAPSA that enables a registered Agent to facilitate payment on behalf of a self-employed member.